Custom Glass Cut to Size in Sydney | Factory Direct


Our custom glass services include:
-
Glass cut to size
-
Edge polish
-
Drill hole
-
Radius corner
-
Cutout cutting
-
Custom cut from template
-
CNC waterjet cutting
-
Glass toughening
* Lead time is generally 7-10 working days.
* All custom glass complies with Australian Standard AS/NZS 2208:1996 safety glazing materials in buildings.



How to Order
- Provide Measurements
Send a drawing with measurements to sales@factoryonline.com.au
Or make a template using MDF board or plywood and bring it to our Yennora warehouse.
(Cardboard or soft, uneven, or foldable templates are not accepted.)
- Quotation
We will measure, calculate, and provide a detailed quote.
- Order Confirmation
If you proceed, we'll prepare a formal drawing for your review and approval.
- Manufacturing & Delivery
Lead time: 7–10 working days, delivered by a professional glass truck.
Frequently Asked Questions (FAQ)
What about quality and guarantee?
- All glass complies with AS/NZS 2208:1996 safety glazing materials in buildings. A certificate will be provided upon delivery.
- Free Replacement Guarantee: If the supplied glass has defects or incorrect dimensions, we will expedite a free replacement and deliver it as a priority.
- Peace of Mind Guarantee: If you made a mistake with measurements, templates, or drawings, we will only charge the cost price for the replacement order.
How is delivery handled?
Professional glass truck delivery covers Sydney, Central Coast, Newcastle, Wollongong, Port Macquarie and Canberra.
What is the returns policy?
- Please check thoroughly upon delivery. Any damage, chip, or loss after delivery is the customer's responsibility.
- Returns, refunds, or exchanges are not accepted for custom items.
- 2 mm tolerance applies to all custom glazing items.
What is the lead time for custom glass?
7–10 working days for float/toughened glass, 10–13 working days for painted glass. Bulk orders may vary.
How much does custom cut glass cost?
Price depends on glass type and thickness. We provide competitive prices with certified quality. Contact us for a quote. Email: sales@factoryonline.com.au
Can I pick up glass?
Yes, pickup is available from our Sydney warehouse in Yennora, NSW 2161. Only trailers, utes, vans, or glass trucks are accepted for pickup. We can provide a metal L-shape glass frame for safe transport.
What type of glass do you supply?
We supply a wide range of custom glass options:
Clear Toughened Glass
Thickness: 4 / 6 / 8 / 10 / 12 / 15mm
Suitable for: pool fencing, balustrades and shower screens.
Grey Tinted Glass
Thickness: 6 / 10 / 12mm
Suitable for: balustrades and commercial buildings.
Frosted Glass / Translucent Glass
Thickness: 6 / 10 / 12mm
Suitable for: shower screens and internal partitions.
Narrowline Glass / Ultra Clear Glass
Thickness: 6 / 10mm
Suitable for: shower screens, doors and decorative panels.
Ultra-Clear Glass / Low Iron Starphire Glass
Thickness: 6 / 8 / 10 / 12 / 15mm
Suitable for: shower screens, high-end facades and display cases.
Laminated Glass
Thickness: 6.38 / 8.38 / 10.38 / 12.38mm
Suitable for: shopfronts and acoustic glazing.
Toughened Laminated Glass
Thickness: 9.52 / 11.52 / 13.52mm
Suitable for: balustrades and structural glazing.
Clear Float Glass
Thickness: 3 / 4 / 5 / 6 / 8 / 10 / 12 / 15mm
Suitable for: general glazing.
Spotswood Glass
Thickness: 4 / 6mm
Suitable for: privacy windows and retro-style interiors.
Mirror Glass
Thickness: 4 / 6mm
Suitable for: bathrooms, wardrobes and decorative walls.
What's the difference between float glass and toughened glass?
Float glass is standard glass that breaks into large, sharp pieces when shattered. Toughened glass is heat-treated for extra strength and if broken, it shatters into small blunt fragments that are much safer. Toughened glass is required for pool fences, balustrades, and staircases under Australian Standards. Please refer to the relevant building codes, including AS 1288 and AS 1926.1, for full compliance details.
Do you supply table top glass?
Sorry, we don't supply glass for table top, furniture or other non-construction applications. We focus on glass balustrade and pool fence glass for construction projects.
This category is empty! Please try another category or use our search function to find what you are looking for. If you require further assistance please contact us.